Sunday, May 24, 2020

Rhetorical Analysis of Thoreau’s “Civil Disobedience”

AP Language Rhetorical Analysis of Thoreau’s â€Å"Civil Disobedience† Directions: Read â€Å"Civil Disobedience.† As you read, underline examples of Thoreau using rhetorical devices and identify and explain the devices via annotation. Answer questions 1-4 to prepare for further work with a small group. The group will work together on questions 5 through 8. Be ready to explain your answers to the whole class. Even when you’re working as a group you should be writing the answers. 1. Based on your reading of â€Å"Civil Disobedience,† what kind of person does Henry David Thoreau seem to be? How would you characterize his state of mind and emotion as he composed this essay? Cite specific examples from the text to support your claims about†¦show more content†¦Ã¢â‚¬ ¢ 2) the narration would offer background material on the case at hand †¢ 3) the partition would divide the case and make clear which part or parts the speaker was going to address, which parts the speaker would not take up and what order would be followed in the development †¢ 4) the confirmation would offer points to substantiate the argument and provide reasons, details, illustrations, and examples in support †¢ 5) the refutation would consider possible objections to the argument and try to counter these †¢ 6) the peroration would draw together the entire argument and include material designed to compel the audience to think or act in a way related to the cent ral argument a. Is there some section that clearly lets the reader know what subject the composition is about and what the writer’s purpose is? If so, where does this section begin and end? In this section, can you find an answer to the central question that the text has been written in response to, or can you find an indication of the text’s central argument? b. Is there a part that explains any background information that the reader needs to know in order to be able to understand the answer to the central question or argument that the composition offers? If so, where does this section begin and end? c. Is there some sentence or paragraph that focuses the reader’s attention on some particular issues, aspect, or theme that the paper examines asShow MoreRelatedHenry David Thoreau1930 Words   |  8 Pagescultivation of individual truth despite society’s state, and the intrinsic goodness of nature, were of great interest to Thoreau. Emerson’s values as well as his â€Å"friendship [were] a significant influence on Thoreaus writing and philosophy† (â€Å"Thoreau...† West’s). Transcendentalism became a focus of Thoreau’s work, especially in his philosophical pursuit and societal experimentation in Walden. Thoreau proved to be more than a writer-- his personal values led him to becoming â€Å"an abolitionist and one of the

Wednesday, May 13, 2020

Knowledge The Key to Mankind Evolving Essay examples

I am not interested. This is the most dangerous sentence anyone could utter. Not only does it convey a lack of curiosity, but it also displays a complete disregard to better oneself by absorbing knowledge that could be of major help later in life. Most knowledge one holds comes from someone that was wiser and more intelligent or from life experiences. By these men and women passing on their knowledge, they not only ensure that their legacy could live on, but that the knowledge of mankind is secure and evolving. Many times in life exceptional people feel overwhelmed by the weight of their various activities and responsibilities. It is in these times that people are often inclined to take the easier path and simply do as little as†¦show more content†¦What ever happened to keeping an open mind? What happened to becoming as knowledgeable as one can be? It seems these days students are urged younger and younger to determine a career path. Students often become overly preoccupied about what they are going to do in life, and they cannot slow down long enough to decide what they want to do and what interests them. Now, what does one do when the decision has been made? Should the student simply focus on that one aspect of life or career path? Of course not, there is so much to learn and so much to experience; it would be outrageous to focus on one thing at such a young age. If everyone always responded with I am not interested, no one would ever find his or her passion. Imagine a child, destined to become an Olympic gold medalist in track, turning down his middle school track coach because he was too busy with other activities. This child missed the opportunity of a lifetime because he failed to keep an open mind and make the most of his opportunities. Of course, there is a limit; people can only do so much. However, focusing one thing in life and merely dropping interest in everything else can be extremely limiting. One should always keep an open mind. Knowledge is an immeasurable asset in the world today. Many of the greatest and most well known people in history have been the most knowledgeable of their time. They kept an open mind and never rejected an interestingShow MoreRelatedHuman Primates And Human Primate1661 Words   |  7 Pagesstory. As Ayla is different from the clan, she was able to adapt and learned the clan customs easily even surpassing what the clan knowledge. This is relatable to the Evolutionary Theory of evolving naturally, signs of learning and teaching was shown in this story. However, there were questions on the religious aspect of the movie and understanding the development of mankind, maybe could have been more than the Evolutionary Theory. A question I came across was to to whether the cause of evolution occurRead MoreIs Art Important For Human Evolution?901 Words   |  4 PagesArt is crucial to human evolution because it is both a medium of expression that allows humans to evolve and is also key evide nce of human evolution. The development and evolution of the human conscious has a direct correlation to the art created from each time period and has allowed researchers to interpret it, using it as a gateway into early human life. Art acts as a window into the minds and lifestyles of our ancestors. It has influenced the development, evolution, and the process of naturalRead MoreScience and morality1323 Words   |  6 Pages Progression is a natural occurrence in human life as well as society. Natural curiosity, coupled with a desire for self improvement, has propelled mankind into the age of science and technology. As society progresses, so, too, does human life continue to advance and improve. 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People have known that god and faith are present on this earthRead More Analysis of The Celestine Prophecy by James Redfield Essay1470 Words   |  6 PagesAnalysis of The Celestine Prophecy by James Redfield The Celestine Prophecy by James Redfield tells the story of a man who tries to learn and understand the nine key insights into life itself in an ancient manuscript that has been discovered in Peru. It predicts a massive spiritual transformation of society in the late twentieth century. We will finally grasp the secrets of the universe, the mysteries of existence, and the meaning of life. The real meaning and purpose of life will not be foundRead MoreIntegration Between Peasant And Elite Populations1281 Words   |  6 Pages Over the years, the ever-evolving gastronomic identity that resulted from the fluid integration between peasant and elite populations helped shape an equally evolving Italian cultural identity. This glutinous parallel can be seen in the unique identities in the various regions ranging from the South to the North of Italy. Although many national stereotypes exist today from the â€Å"macaroni-eaters,† to the red sauce that accompanies pasta, these can be explained by the exchange and the influence thatRead MoreLanguage And Development Of Speech And Communication888 Words   |  4 PagesLanguage has evolved over thousands of years from the beginning of mankind. Basic language evolved through the need to communicate with each other, yet language is more than communication; it is the primary method by which we do things together. It is language which separates us from all other species. Language can be cognitive; a thought process or a set of guidelines; it can be material; physi cal language such as newspapers, or audio books; and it can be social. (Gee Hayes, 2011). It is theRead MoreThe age of the globalisation has gifted mankind of many advancements and enhancements in many1600 Words   |  7 Pagesage of the globalisation has gifted mankind of many advancements and enhancements in many aspects or areas. One of the advancements is the technological enhancements in the field of health technologies which is evolving tremendously every minute; but whether this advancements in health technology is in our advantage or disadvantage is entirely a different question. Many disadvantages arises with such advancements as it does with most technologies known to mankind. Our research has yielded some disadvantagesRead MoreImplementing An Effective Security Plan1210 Words   |  5 Pagesthat have been implemented. Documentation of any security incidents is key in this process as this will help to determine this. Finally, the last step Act. This step is where the security plan gets refined and polished. All of the lessons learned from security incidents, or new suggestions and needs from departments are analyzed, defined, and inserted into the security policy. This is a cyclical process that is continually evolving. Another consideration is the formation of a Computer Security IncidentRead MoreThe Natural Resources Of The Earth1727 Words   |  7 Pagesproduce so much in one year, and doubling the amount is far from possible. There are many threats on the planet Earth to prevent it from providing what is demanded, in which people do not realize are a part of a day-to-day routine. Just as the Earth is evolving, human life and wildlife is expanding its population as well and consequently, all residents of the planet should be aware of saving the Earth from demolishing everyone and everything in it. Cutting down forests for the sake of human utilization

Wednesday, May 6, 2020

Creatine and Improved Athletic Performance Benefits, Risks, and Regulation Free Essays

Kaitlyn Paul Ani Govjian English 105 2 October 2012 Creatine and Improved Athletic Performance: Benefits, Risks, and Regulation Abstract Creatine, being a natural building block in fast twitch muscle energy supply, can also be used by athletes as a supplement to increase muscular performance. It can be classified by many athletic associations as a muscle building supplement, much like anabolic steroids, and these associations take that into account when generating use policies for competition. However, there are many risks associated with such use: organ failures, blood clots, and a reduction of the effectiveness of natural creatine stores within the body. We will write a custom essay sample on Creatine and Improved Athletic Performance: Benefits, Risks, and Regulation or any similar topic only for you Order Now The lack of regulation on such supplements also presents the risks of contamination and reactions with other substance ingested simultaneously as well as separately. The implications of creatine supplement use have not been fully developed and further research needs to be conducted to improve the limited knowledge base of the complete function of this complex substance in order to protect the safety of the athletes using them. Key Terms Creatine, phosphocreatine, type II (fast twitch) muscle fibers, National Collegiate Athletic Association (NCAA), ATP (Adenosine-5-triphosphate), Food and Drug Administration (FDA), nutritional supplements Introduction Performance enhancing drugs have been used and abused in sports for as far back as historians can remember. One such substance, creatine, could be considered the non-steroidal anabolic steroid. Use of this supplement has spiked and has spread across various athletic disciplines. While creatine most definitely contributes to muscle performance in athletes, not enough research and regulation to fully consider it safe or even to understand its effects on the body have occurred. Creatine and Improved Athletic Performance Creatine is a naturally occurring amino acid that is produced in the pancreas, liver, and kidneys and is used as an energy source for the body’s skeletal muscles. It is also ingested with the consumption of meats and fish (Creatine Supplements 2011). The body reserves this substance and converts it into phosphocreatine which is stored within the muscles for later use. Phosphocreatine is then converted into ATP (Adenosine-5-triphosphate) when the cells within type II or â€Å"fast twitch† muscle fibers call upon it during brief, high intensity exercise such as sprints or bounds (Jenkins 1998). Using a supplement to increase creatine levels within the body has become widely popular among athletes as it increases strength and helps build lean muscle mass during exercises that utilize type II muscle fibers (Ehrlich 2011). However, due to its classification as a muscle building supplement, much like anabolic steroids, the NCAA prohibits the supply of creatine supplements to athletes by school officials of any kind (Greenwood 2008). Therefore, the athlete is responsible for the selection and consumption of creatine supplements should he/she decide to take them. Risks of Creatine Consumption Creatine promises benefits that are every athlete’s dream such as increased muscle mass and improved performance. However, research has indicated that there are some valid health concerns regarding creatine use that athletes may want to consider before deciding to ingest this particular supplement such as: renal and liver issues, blood pressure, and anterior compartment syndrome (Greenwood 2008). An increased risk of stroke can also be caused by the excessive use of creatine, especially when combined with commonly ingested substances such as non-steroidal anti-inflammatory drugs like ibuprofen (Advil) and naproxen (Aleve) or caffeine (Ehrlich 2011). The long-term use of creatine can also prove to be dangerous to one’s health with side effects from muscle cramps to seizures, ranging in severity with length of exposure (Creatine Supplements 2011). Dosing and overuse are also important factors to be considered. With roughly 44% of high school senior athletes having reported using creatine in one particular study, it is evident that a large number of users have not yet reached adulthood (Creatine Supplements 2011). Although creatine has been through some research, there is none that has indicated its safety in users under the age of 19 which is the largest demographic of users that experience overdose (Ehrlich 2011). Because creatine occurs naturally with the consumption of meat products and production within the liver and kidneys from amino acids, when one supplements their diet with exogenous creatine, it slows the production of natural creatine thus increasing their need to take supplements and furthering the original issue (Jenkins 1998). Furthermore, the negative effects of creatine may be compounded by the other contents in the supplements. FDA Regulation of Supplements The Food and Drug Administration in the United States does not regulate the contents of nutritional supplements nor does it regulate/ensure proper labeling on product containers. The FDA simply requires reporting of adverse reactions to the contents of said supplements as they occur. Because of the lack of regulation from the FDA, any supplement, including creatine, could potentially contain substances harmful to the user as an athlete and/or as a human being (Jenkins 1998). For instance, there have been reports of contaminants within creatine such as dicyandiamide and dihydrotriazine, which are both microbiocides: substances that kill microbes or 90% of cells in the human body (Greenwood 2008). Further, since creatine is still mostly a mystery with regards to its effects on important organ systems and its effects when combined with commonly consumed substances such as energy drinks and over-the-counter drugs, ingesting it can prove to be extremely dangerous seeing as how a majority of Americans use these substances on a regular basis. Conclusion The use of creatine, though heavily encouraged by the demands of society on athletes to be stronger or faster than their competitors, has the potential to ruin an athlete’s career because of the multitude of risks. One may see the words â€Å"all natural† on a bottle and assume that creatine supplements are safe to consume, but athletes should be educated about the possible effects on his or her body and athletic career in the long run. Creatine needs to be banned in athletic competition and competitors need to be subject to testing like that of anabolic steroids until further research and innovations have been completed to ensure the integrity and safety of the product. The FDA needs to implement more restrictive regulations on supplements of any kind to reduce the possibility of contamination and/or improper labeling. There is no doubt that creatine had a multitude of effects based on its natural rigins within the body, but athletes, and people in general, need to be smart about what they put in their body and weigh the risks over the benefits. References Ehrlich S, reviewer. 2011. Creatine [Internet]. Baltimore, MD: University of Maryland Medical System; [cited 2012 Sept 13]. Available from: http://www. umm. edu/altmed/articles/creatine-000297. htm Greenwood M. 2008. Creatine overview: facts, fallacies, and future. Essentials of Creatine in Sports and Health. [Cited 2012 Sept 11]; 211-240. SpringerLink [Internet]. Springer, Part of Springer Science+Business Media. date unknown]. Available from: http://www. springerlink. com/content/p5x7536l76h55717/fulltext. pdf. System Requirements: Adobe Acrobat Reader and subscription required for access. Jenkins MA, author. 1998. Creatine supplementation in athletes: review [Internet]. SportsMed Web; [cited 2012 Sept 11]. Available from: http://www. rice. edu/~jenky/sports/creatine. html Unknown, compiler/author. 2011. Creatine supplements [Internet]. American Academy of Orthopaedic Surgeons; [cited 2012 Sept 13]. Available from: http://orthoinfo. aaos. org/topic. cfm? topic=a00373 How to cite Creatine and Improved Athletic Performance: Benefits, Risks, and Regulation, Papers

Monday, May 4, 2020

Situational Analysis Teamwork Training

Question: Describe about the Situational Analysis for Teamwork Training? Answer: Self-Reflection Advantages of working as a team in St. Patricks Teamwork refers to an understanding among team members to achieve group goals (Rosenhauer, 2009). Teamwork helps in attaining synergy where people attain something beyond their capacities (Boller, 2005). There is a tendency of mutual support and review of ideas and views, which helps the team members to make decisions better, and preparing the peer members for the disruptive surprises. Teamwork helps in improvement that makes a person self-motivated creating positivity (Lussier and Achua, 2009,pp-282). The benefits of working in a team on the project of St. Patricks are: Clarity and increase in knowledge (Roussel, Swansburg and Swansburg, 2006) - The sharing of ideas among the team members Sheka and Happiness helped in creating a better vision of the objectives of the problem statement. The mission according to which the tasks conducted by team members were clearly defined. The activities carried on by Sheka and Happiness had proper planning stages that also helped in increase in knowledge. The fields in which I lacked knowledge were well defined by my teammates and they helped in enhancing it. Motivation (West, Tjosvold and Smith, 2003)- Team members have loyalty, commitment and effort that value motivation in an individual. My team members brought out excellence in my work, helped in growth by motivating me that helped me perform better. There was an innovation in ideas and opinions that could bring a about a positive change in the framework of St.Patricks. Attainability and development (West, 2012) - Team work helps in attaining the desired objectives of work. The work was divided in a way that every individual meets the goals while working together. There were a few challenges faced during the project of recruitment of administrative assistant. A series of things had sudden changes and did not exactly go as it was predicted. This gave the capability to adapt to the existing situation and developing ways out of it. Role as a leader managing conflicts Teamwork doesnt always involve co-operative relationships (Michaelsen, Knight and Fink, 2002). Where there is a difference in opinions and ideas, there are conflicts (Cloke and Goldsmith, 2005). Conflicts are not necessarily negative, but as a leader, there needs to be an integration to resolve the difficulties (Kelly, 1998,pp-8). Following steps were framed for conflict resolution: Expression of ideas of each member Justification of their ideas Listening to areas of agreement Brainstorming solutions that would meet the common interest Agree to the solutions being implemented (Deutsch and Coleman, 2000) There wasnt a leader in the group, but I took the initiative in managing conflicts I adhered to the above-mentioned steps by not hurting any members feelings and foster each other. An autocratic leadership style wasnt followed but a democratic style as suited for the situation. Following an autocratic style isnt likely with the people of same academic groups. There were situations when no person would arrive at a planned meeting, but I handled such situations with great care and endurance. Nothing good could happen by dominating others; it would just worsen the situation and increase conflicts. The benefit by negotiating pitfalls and arriving at a joint decision in a group is more important. Another difficulty faced was timeliness. People were late with their work assigned to them, which led to wastage of resources. Also, there was a difference in opinions and cultures that had to be resolved with tolerance. Effectiveness of the team in achieving goals An effective performance of a team is attained by following a series of steps (Tseng, 2008, pp-42). Define Groups Goals- Establishment of goals and responsibility of each team member was well defined. There was clarity of work divided among members to achieve group goals. Effective Communication- There was a two-way communication among team members where ideas and views were welcomed and feedback was provided. Leadership participation- A democratic leadership was followed rather than autocratic. The views of team members were taken into consideration. Decision-making and implementation- After enlisting the expressions and views of other members, a decision was arrived at. On the basis of the decision that was just and common interest of the goal, decisions were implemented. Any changes to be made were executed and followed effectively. Resolving Conflicts- During the process of achievement of goals, there were certain conflicts like time-management, lack of responsibility that was very well taken over. Conflicts were given a positive result by working on it. Evaluation Of Role Within Team On the basis of performance and potential matrix, the meetings and overall performance was successful. Work was divided on the basis on skills and requirement. Happiness and Sheka lacked motivation that affected their working potential. I could be a better leader by motivating them to do better. There was a lack of confidence seen in them and they werent expressing their views too openly. Sheka needs more awareness about the task and conversation going around. I could have been a better speaker that could keep him attentive at all times. Assessment of Performance And Development Needs Performance Potential Matrix Skills audit and performance potential matrix is a competence based system that assesses workforce skill levels. The information helps in improving the organization by training and development required. (Fletcher, 2000,pp-33). Performance Potential Matrix for Sheka Scoring Scale: 1-4. Scoring key: 1=needs improvement, 2=Satisfactory, 3= good, 4=excellent.( Interpretation for model positioning: 1-2=low, 3-4=high). 1. Performance (factors relating to team role-assess in detail as required, or import the skills audit). Indicators Further Explanations Score 1.1 Job Skills Literacy (2) - Sheka needs improvement in his reading and writing skills. Numeracy (3) - He has a quick aptitude with calculations and mathematics 2- Satisfactory 4- Excellent 1.2Technical Knowledge Team Management (3) - Has a good working knowledge about project Leadership (3) - Possesses leadership quality but loses patience sometimes. 3- Good 3- Good 1.3 Attitude Ethical and enthusiastic (3)- Possesses a good personality and is aware of task 4- Excellent 1.4 Commitment and Flexibility Punctual and completed work within time period. Adapts to new situations (3). 3- Good 1.5 Effectiveness and results Executes the task given to him efficiently (3) 4- Excellent 1.6 Working Relationships Established good relationship with team members (3) 2- Satisfactory Performance Total (up to and including 12 = low; 13 and over = high) 19- High performance, highly motivated. 2. Potential Clear evidence of existing or developing [Factors stated below] required team role. 2.1 Capabilities Low performance: Many things cropped up at the same time 2- Satisfactory 2.2 Knowledge High performance: Is interactive and has good working knowledge 4- Excellent 2.3 Attitude Behaviour High performance: Disciplined and friendly nature 3- Good 2.4 Commitment and flexibility High performance: Timeliness and adaptability 2- Satisfactory 2.5Srategic Awareness Low performance: Knowing what is happening in the task 1- Needs improvement 2.6 Working Relationships High performance: a good listener 4- Excellent Potential total(up to and including 12 = low; 13 and over = high) 16- He is a good performer, just needs to be aware and increase the working knowledge on her subject. Performance Potential Matrix for Happiness Scoring Scale: 1-4. Scoring key: 1=needs improvement, 2=Satisfactory, 3= good, 4=excellent.( Interpretation for model positioning: 1-2=low, 3-4=high). 1. Performance (factors relating to team role-assess in detail as required, or import the skills audit). Indicators Further explanation Score 1.1 Job Skills Literacy (3) - Happiness needs improvement in his reading and writing skills. Numeracy (3) - He has a quick aptitude with calculations and mathematics 4- Excellent 4- Excellent 1.2Technical Knowledge Team Management (3) - Has a good working knowledge about project Leadership (3) - Possesses leadership quality but loses patience sometimes. 3- Good 3- Good 1.3 Attitude Ethical and enthusiastic (3)- Possesses a good personality and is aware of task 3- Good 1.4 Commitment and Flexibility Punctual and completed work within time period. Adapts to new situations (3). 3- Good 1.5 Effectiveness and results Executes the task given to him efficiently (3) 4- Excellent 1.6 Working Relationships Established good relationship with team members (3) 3-Good Performance Total (up to and including 12 = low; 13 and over = high) 19- High performance, highly motivated. 2. Potential Clear evidence of existing or developing [Factors stated below] required team role. 2.1 Capabilities Low performance: Many things cropped up at the same time 2- Satisfactory 2.2 Knowledge High performance: Is interactive and has good working knowledge 4- Excellent 2.3 Attitude Behaviour High performance: Disciplined and friendly nature 3- Good 2.4 Commitment and flexibility High performance: Timeliness and adaptability 2- Satisfactory 2.5Srategic Awareness Low performance: Knowing what is happening in the task 1- Needs improvement 2.6 Working Relationships High performance: a good listener 4- Excellent Potential total(up to and including 12 = low; 13 and over = high) 27- He is a good performer, just needs to be aware and increase the working knowledge on her subject. Smart Objectives Specific- It makes the objectives clear and well defined with a basic knowledge to understand them. Measurable- Knowing if the objective is obtainable and when the project is likely to be completed, and when it has been achieved. Attainable- Identifying ways the project can be achieved, build capacity, good character, and skills to reach them Realistic- Ensuring if the resources and skills are sufficient Time-bound Ensuring the work is completed within the provided time frame (Richman, 2006, pp-66). Sheka It is advisable for him to take classes on computers for increasing her working knowledge on excel, web design, power point and word. Time assessment programs may be taken by him to manage time better whichcan be attained in a period of 4-6 months. Happiness It is advisable to be strategically aware of the situation and tasks going on. It is also advised for him to to involve in motivational groups and conferences. Situational Analysis Situational analysis is the recognition and assessment of internal as well as external analysis that influences capability of individuals in attaining goals. It is an analysis of individuals strengths, weakness, opportunities and threats (Ogden and Ogden, 2005). They may be identified as internal factors and external factors (Clarke, 2005). Internal Factors Sheka- Throughout the project, communication skills were improper in case of Sheka. He is not skilled enough for reading or writing properly. He is not punctual. It was slightly difficult working with him. Happiness- A huge contribution was made by him in the entire task. He is good with communication, always provided a feedback. The tasks were completed on time. External Factors Sheka- Sheka has low flexibility and doesnt adapt to the situations quickly. He was less serious about the task in the whole venture. Happiness- Issues like back lock during the assignment procedure was experienced with him. He got stressed easy and it gets difficult to handle him. Self Evaluation Self evaluation of the assessment process conducted is based on four parameters namely, Commitment, Motivation, Confidentiality, Credibility (Loon, 2004,pp-127). I was committed for the project provided to us. The other team members were a great motivation in completion of the task and were present in times of urgency. I provided feedback for what structural changes were to be done. I could be a better leader by motivating Sheka to perform better. The project helped me in recruiting the right person for the right job. Also, different skills were enhanced in the areas I lacked confidence. Safeguarding the best candidates was a priority and measures were extracted in doing that. Conclusion The assessment for the recruitment of an administrative staff established with a concept of dealing with the factors and capabilities of team members. The project helped in working as a team together, enhancing leadership skills, developing communication and selection of deserving candidate for the post of administrative assistant. The value of team leadership and the importance of working in a team together was developed. References Boller, S. (2005).Teamwork training. Alexandria, Va.: ASTD Press. Clarke, A. (2005).Situational analysis. Thousand Oaks, Calif.: Sage Publications. Cloke, K. and Goldsmith, J. (2005).Resolving conflicts at work. San Francisco, CA: Jossey-Bass. Deutsch, M. and Coleman, P. (2000).The handbook of conflict resolution. San Francisco, Calif.: Jossey-Bass. Fletcher, S. (2000).Competence-based assessment techniques. London: Kogan Page. Kelly, G. (1998).Team leadership. Brookfield, Vt.: Gower. Loon, H. (2004).Process assessment and improvement. New York: Springer. Lussier, R. and Achua, C. (2007).Leadership: Theory, Application, Skill Development. p.282. Michaelsen, L., Knight, A. and Fink, L. (2002).Team-based learning. Westport, Conn.: Praeger. Ogden, J. and Ogden, D. (2005).Retailing. Boston: Houghton Mifflin. Richman, L. (2006).Improving your project management skills. New York: American Management Association. Rosenhauer, S. (2009).Teams and Teamwork as the Basis of Effectiveness. Munchen: GRIN Verlag GmbH. Roussel, L., Swansburg, R. and Swansburg, R. (2006).Management and leadership for nurse administrators. Sudbury, Mass.: Jones and Bartlett Publishers. Tseng, H. (2008).The relationships between trust and satisfaction and performance among the virtual teams with different developmental processes. West, M. (2012).Effective teamwork. Chichester, West Sussex: BPS Blackwell. West, M., Tjosvold, D. and Smith, K. (2003).International handbook of organizational teamwork and cooperative working. Chichester, West Sussex: Wiley.